This is a statement of AnneLeigh’s commitment to protect the rights and privacy of clients in accordance with GDPR regulations and to outline principles for the obtaining, recording, storage and handling of that data. This policy is equally applicable to records created and preserved in both paper and electronic format.
Retention of personal data
AnneLeigh will i) keep data only for specified and lawful purposes (ii) Use and disclose data only in ways compatible with these purposes (iii) Keep the data safe and secure (iv) Keep data accurate and up-to-date (v) Ensure that data are relevant to the purpose for which it is collected and not excessive (vi) Retain data for no longer than is required by law, (vii) Give a copy of his/her personal data to that client on written request within 30 days , and correct the data or erase the data where that individual so requests (subject to compliance with legal requirements .. see below).
Personal data collected and retained
Personal data collected may include the following: Forename and surname, telephone number, address, email address, GP and other professional’s contact details, emergency contact person’s contact details, personal history relevant to therapy, list of medication relevant to therapy, previous counselling / psychotherapy, session notes.
How we collect and use your personal data
Personal data may be recorded in communications via the website, mobile phone, email or hard copy correspondence and bank transactions. It may be used for the purpose of communicating with the client, the issuing of receipts, to aide memory, and in the case of minors to contact parents and other professionals, e.g. school principals or educational agencies.
Exceptional circumstances in which data may be shared
All personal data is treated confidentially. In the following exceptional circumstances personal data may be shared: in cases of risk to life or serious harm to themselves or others, with the client’s knowledge (where possible) to contact emergency services or an agreed contact person; in cases of child protection issues, (as required by law) with the Child and Family Agency Social Work Service (Tusla); where there is disclosure of criminal intent; or where there is a legal requirement or court order.
The data is stored securely at all times.
Duration for which we hold your data
In line with legal requirements, personal data is held for a period of 7 years from the date of ending therapy for an adult, or in the case of an adolescent for 7 years from the date of attaining the age of 18.
Any change made to this policy will be posted on this page.